You’re on your third Zoom call of the day. The agenda is clear. Everyone nods along. But deep down, you already know: follow-through is unlikely.
We’re in the middle of a trust crisis. And it’s not just a side effect of hybrid work, dispersed teams, or too many Slack channels—it runs deeper.
We’ve replaced meaningful conversations with AI-polished emails. Clarity has given way to endless Slack threads. Spontaneous watercooler moments have been traded for asynchronous updates—hoping that digital tools could carry the weight of real human collaboration.
The result? Teams that are misaligned, disengaged, and quietly unraveling from the inside out.
This isn’t just a communication issue. It’s the slow erosion of the one thing that makes teams actually work: trust.
And without trust, teams shift into survival mode—where performance matters more than people, and collaboration becomes a transaction.
If we want high-performing, human teams—not just efficient ones—we need to face the trust gap head-on.
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